| | Our address
8 Avenue Industrial Estate
Romford
RM3 0BY
Phone: 01708 377377
To email us, click in any page header | In Front Autos - Welcome | Main Dealer Quality, Independent Value
Welcome to the In Front Autos website. This year we are celebrating 14 years of service to the motorists of Romford and South Essex. Our current premises boasts a workshop that can accommodate cars and light commercial vehicles.
By investing heavily in equipment like our state of the art electronic diagnosis system, we make sure that we are able to offer a first class service to owners of virtually all modern European and Japanese cars. To make it as easy as possible to book your vehicle for service or repair, you can now fill in the online booking/enquiry form to let us know what you need, any time - day or night. To get the ball rolling, simply click on the enquire/book tab on this page. For more general enquiries, you can click in the header of any page to email us. Our fully trained highly experienced staff are on hand to offer:- Regular servicing and maintenance
- Air conditioning recharging and servicing
- Electronic fault diagnosis
- Mechanical repairs
- Bodywork repairs
- Resprays and paintwork
As part of our commitment to offering the foremost service in the area, by prior arrangement- Free local collection and delivery
- Courtesy loan cars
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| In Front Autos - Why InFront? | As an approved member of the Autosafe network, In Front Autos offers a standard of service equivalent to anything you could expect from a main dealer whilst offering very attractive independent labour rates. Thanks to the 'Block Exemption Regulations' (click the block exemption tab for more details), your manufacturers warranty is no longer at threat through choosing independent servicing. Our service technicians are all dealer trained and fully qualified, with a wide range of specialisations including most of the popular European and Japanese vehicle manufacturers. |  | | Add to this our culture of always trying to go the extra mile by trying to get small done jobs while you wait (there is complimentary coffee in our reception), offering free local collection and delivery, and courtesy loan cars, we believe you will find the package unbeatable. |
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| In Front Autos - Block Exemption | In October 2003 European Union legislation, 'Block Exemption Regulations 1400/2002' (BER) came into force
This gave motorists more freedom in their decision as to who should repair and service their vehicles – now any garage can be used without invalidating the manufacturer's warranty (subject to certain conditions)
This was as a result of four specific 'freedoms' that were introduced, aimed at safeguarding free competition in the entire market for vehicle spare parts, service and repair. These meant:- parts distributors can supply parts of the appropriate quality to dealers and authorised repairers without the vehicle manufacturer / assembler using 'dealer / repairer contracts' or other means to prevent them
- parts manufacturers can no longer be forced by their original equipment (OE) contract to limit supply of parts to the vehicle manufacturer / assembler
- parts manufacturers can supply OE products under their own brand so motorists and repairers will not feel they have to go to a main dealer for a certain part
- anyone with a legitimate need for technical information has a right of access to it in a usable form and at a reasonable cost
The BER covers service and maintenance during the warranty period and prohibits vehicle manufacturers' warranties from including conditions requiring that:- all normal maintenance be provided within the vehicle manufacturer's network
- all parts used must be the manufacturer's original spare parts
The European Commission declared that such clauses in a warranty document would represent 'an unjustified restriction for the consumer'
The Automotive Distribution Federation (ADF have written proof from the Office of Fair Trading (OFT) that:
Independent repairers CAN carry out normal maintenance and repair services during a vehicle's warranty period without invalidating the warranty conditions provided that:- the service is carried out in accordance with the manufacturer's servicing schedules and is recorded as such
- any parts used are of 'appropriate quality' and are recorded as such
If you need any further information on this topic or if you have any evidence of vehicle manufacturers or their dealers infringing these rules, then please do contact the ADF office by clicking here
These notes are intended to introduce interested parties to the topic of BER. They should not be taken as a definition of the law or proposed laws. Whilst every care has been taken in the writing of these notes Autosafe can accept no liability for any event arising from their use |
| In Front Autos - Fleet Maintenance |  | Managing a fleet, especially one comprising a mixture of vehicles can be a real headache. At In Front Autos, we can provide the perfect antidote. By leaving maintenance of your entire fleet of cars and vans to us, you can relax. We will issue timely reminders for the big things like MOT tests and major services, as well as being there to cater for the unexpected like breakdowns and accidents. | All your vehicles will be maintained to the schedules laid down by the manufacturer using the best available combination of parts to make sure you wring the greatest value from every pound of your transport budget.
Vehicles based locally can be collected and delivered, while we also have courtesy loan cars available to keep your people on the move even when their cars are not. We try to get small jobs done while your driver waits in our reception area if possible, because we understand that in business, time spent standing still is time spend going backwards.
We will be happy to visit and talk over your maintenance needs to see if there are ways in which we can save you time and money on your fleet management. |
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